Questions

What people ask before starting

The real ones, with the answer we give in a meeting.

The AI is going to mistreat my customers

It isn't left to improvise: it works with your instructions, your documentation and your procedures, and hands over to a person the moment it detects anger, insistence or an explicit request. It never hangs up.

What if it makes an answer up?

Facts come from your documentation and get cited. What isn't written down, it doesn't assert: it asks or it hands over.

I already have a phone system

It connects to your carrier and your numbering. If you'd rather keep your phone system, we start with the written channels and call quality, and voice comes later.

I already have a CRM

Good. We don't want to replace it: we want your agents working inside it.

My data can't leave here

Dedicated deployment exists. Tell us the specific requirement and we'll tell you which part can run inside your environment.

We have a union agreement and a works council

AI here doesn't replace seats: it absorbs the repetitive work and gives the time back to what does need a person. Supervision stays human and everything is logged.

How long does it take?

First version live in 3-6 weeks. We start with one service, not the whole operation.

What if it doesn't work?

We start narrow and measured: one number, one queue or one channel, with the figures in front of you from day one.

What does it cost?

A fixed plan by seats and modules, with explicit limits. No usage surprises.

Which languages does it handle?

Spanish, Catalan, Galician, Basque, English, Portuguese, French, German, Italian, Dutch, Polish, Romanian, Russian, Ukrainian and more. The same agent handles several: there's no duplicating it per language.

Next step

Tell us how your team works.

A straight conversation about your volume, your channels and where to start. No generic proposal.

  • We reply within 24 hours
  • 30 minutes with someone who built this
  • A concrete proposal after the first session